Refund Policy for Digital Products

Thank you for shopping at PromptPlaza. All our products are digital and delivered instantly via email as downloadable PDFs. As such, all sales are considered final. However, we do offer limited refunds in select circumstances to ensure a fair and transparent experience.

Eligible Refund Situations

• Duplicate Purchase: If you accidentally purchase the same prompt more than once, we will refund the duplicate charge.
• Access or Delivery Issues: If you're unable to receive, access, or download your prompt file, contact us using the refund request form for assistance.
• Prompt Not Working as Described: If a prompt fails to perform as outlined in the product description, you may request a refund within 24 hours of purchase. We will verify the issue before approval.

Important Notes

• Refund requests must be submitted within 24 hours of the original purchase.
• We do not issue refunds for prompts that have been downloaded or accessed—unless there is a proven functionality issue.
• All refunds are evaluated on a case-by-case basis to ensure accuracy and fairness.

Contact Us

If you believe you qualify for a refund, please reach out via our refund request form. Include your order number and a clear description of the issue for the fastest response.

Digital Products Are Non-Returnable

All PromptPlaza products are digital, delivered immediately, and non-returnable. Refunds are only offered under the limited conditions outlined above.