Request a Refund
7-day prompt support guarantee
If your prompt doesn't work as described, contact us within 7 days of purchase. We'll help you use it or refund the amount paid for that prompt if we can't resolve the issue.
Follow the included instructions and share your order number and a brief description of the issue. A screenshot can help. Downloading or testing the prompt does not invalidate this guarantee. Results may vary; an image identical to the preview is not guaranteed.
This commercial guarantee does not limit your statutory consumer rights. See our Refund Policy for details.
Use the form below to share your order number and a brief description of the issue. We review requests within 1â2 business days. Approved refunds go back to your original payment method; the time to appear depends on your payment provider.
You can also contact us about a missing or inaccessible download, a duplicate purchase, or a duplicate charge.